Privacy Policy

Last updated: August 18, 2026

Information we collect

• Account: email and phone number.
• Check-in setup: your check-in line number, your ID/PIN, your color/code, your time zone, and reminder preferences.
• Results: the transcript and outcome of each daily check-in (test day / clear), and whether you marked it complete.
• Device: a push-notification token so we can alert your app.
• Backup contact (optional): if you choose to add one, a sponsor or family member's phone number — used only to send them a single text in the final hour of an unconfirmed test day.
• Location (optional): if you use the testing-site finder, your approximate location is used to sort nearby sites; we do not track your location in the background.

How we use it

Solely to operate the Service: to place your daily check-in call, determine whether you must test, notify you, remind you on test days (including automated reminder phone calls late on unconfirmed test days), show nearby testing sites, and manage your subscription and support.

How we protect it

Your ID/PIN is encrypted at rest (AES-256). Data is transmitted over encrypted connections (TLS). Access is limited to what is required to run the Service.

Who we share it with

We do not sell your personal information. We share the minimum necessary with service providers who help us operate: payment processors (Stripe, PayPal), telephony and messaging (Twilio), transcription (Deepgram), and push delivery to iPhones (Apple). We may disclose information if required by law.

Retention & your choices

We keep your check-in history so you have a record and so the Service functions. You can request export or deletion of your data, or account deletion, at any time via support@myuahotline.com — deleting your account removes your setup information and stops all calls and messages.

Contact

Questions or requests: support@myuahotline.com.